Regular Priced Items:
Refunds and exchanges are accepted on regular priced items that have not been worn, altered or washed, with all tags attached. Returns must be postmarked within 20 days from the time the order was received for refunds. Regular priced items postmarked after 20 days are eligible for store credit only up to 40 days after receipt. Regular priced items postmarked after the 40 days will be forwarded back to sender. Refunds and exchanges on regular priced items are made in full minus a 3% restocking fee.
Sale Items and Swimwear:
Returns are accepted on sale items and swimwear that have not been worn, altered or washed, with all tags attached. Sale items and swimwear postmarked within 7 days from the date received for refunds. Sale items and swimwear postmarked after the 7 days will be eligible for store credit only. All sale items and swimwear postmarked after 20 days will be returned to sender. Refunds and exchanges on clearance items and swimwear are made in full minus a 3% restocking fee.
Please note that exchanges made for size adjustments of the same item ordered will not be subject to the 3% restocking fee (when desired size is available). All other returns and exchanges will be charged the 3% restocking fee.
If you receive a defective product, you must notify us withing 3 days of receiving the product to be eligible for a return. If you do not follow this policy, we will only accept defective items at our discretion.
All shipping charges are non-refundable.
Items That Are Final Sale:
Lingerie, jewelry, purses, wallets and all other accessories are final sale. No returns, exchanges or store credit. If you have a question about the product please feel free to contact us.
How To Send Back Your Return or Exchange:
A Return Form will be included with your order. All returns and exchanges must be accompanied with a Return Form that has been completely filled out. All tags must still be attached to merchandise. Tainted Kiss does not cover the cost of the return shipping. Items should be well packaged and we recommend using a traceable method such as UPS, FedEx or USPS with Delivery Confirmation for your return shipment. We are not responsible for any lost shipment. Please allow 3 days for us to process your return.
If you have any questions about our return policy, please do not hesitate to contact us.